Heaters

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$499.00
$499.00
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Description

Warranty Information

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Kustom Heater – Comfort Heat for Your Outdoor Space

The Kustom Heater is a premium comfort heat lamp designed to provide warmth and create a cozy atmosphere in your outdoor living area. It can be easily installed directly onto your pergola or mounted on the wall of your home. Available in a stylish black, the Kustom Heater was developed and rigorously tested in the Australia's climate to ensure top performance in even the harshest climates.

Featuring infrared heating rods for direct warmth, this heater is a popular choice for creating a comfortable environment year-round. Its warm light and simple operation offer a relaxed and inviting atmosphere, making it perfect for evening gatherings or quiet nights outside.

Warranty Information

Indication of Warranty:

Please note that the following warranty does not cover man-made damage, improper use, or force majeure events.

Warranty Period & Coverage:

  1. First Year to Third Year
  2. After Warranty Period

How to Contact Us:

If you have any questions about Kustom Pergolas products during the usage period, please don’t hesitate to contact us. We are committed to assisting you to the best of our ability.

Required Information for Warranty Claims:

To help us process your warranty claim, please provide the following:

  1. Invoice Number
  2. Pictures and videos showing the defective accessories

Warranty Details:

Aluminum Structure: 10 Years

Kustom Pergolas warrants the aluminum structure for 10 years from the delivery date.
Example: If the aluminum extrusion parts crack or warp under normal usage (excluding force majeure factors), they will be covered.

Powder Coating: 5 Years

Kustom Pergolas warrants the powder coat for 5 years (8 years for Kustom M6 pergolas)  from the delivery date.
Example: If the powder-coated surface experiences serious discoloration or peeling, it will be covered.

Tips for Care:

  1. Avoid dragging profiles on the ground and refrain from collision with metal surfaces or uneven walls.
  2. After setting up the pergola, test the structure thoroughly before removing the surface film.

Motor: 3 Years | Remote: 1 Year

  • Motor: Kustom Pergolas warrants the motor for 3 years from the delivery date.
    Example: If the motor experiences a short circuit, it will be covered.
  • Remote: Kustom Pergolas warrants the remote for 1 year from the delivery date.
    Example: If the remote experiences a malfunction, it will be covered.

LED Light: 1 Year

Kustom Pergolas warrants the LED lighting against any defects for 1 year from the delivery date.
Example: If the LED light experiences a short circuit, it will be covered.

Free Delivery on All Kustom Pergolas Orders within Australia

We offer free shipping to all metro areas and most regional locations across Mainland Australia. Once your order is shipped, our dedicated delivery team will arrange a convenient time to deliver your Kustom Pergolas directly to your doorstep. Delivery will take between 60 to 70 days (2-3 months), and no forklift is needed for unloading.

Reviews

"I can't thank Kustom Pergolas enough for providing us with the perfect aluminium pergola for our garden. The design is sleek, modern, and incredibly durable. Installation was smooth, and their team was very professional. We’ve been enjoying the extra shade and comfort during the hot summer months. Highly recommend this company if you're looking for high-quality pergolas!"

Sofia Rodríguez

"We recently purchased an aluminium pergola from Kustom Pergolas, and we couldn’t be happier with it. The quality is second to none, and it has completely transformed our outdoor space. It's both functional and stylish, with the added bonus of being low-maintenance. I was impressed by how easy the installation process was and how friendly and efficient the team was. Would absolutely recommend Kustom Pergolas to anyone in need of a reliable pergola solution."

Liam O'Connor

"We had Kustom Pergolas install an aluminium pergola in our backyard, and we’re thrilled with the results! The pergola is sturdy, aesthetically pleasing, and a perfect addition to our outdoor area. Their customer service was excellent — they helped us choose the right design and size for our space. If you're looking for a top-quality, modern pergola, Kustom Pergolas is the way to go."

Priya Patel

"From the moment we contacted Kustom Pergolas, we knew we were in good hands. The aluminium pergola we purchased is absolutely fantastic — stylish, strong, and built to last. It was delivered and installed quickly, and the installation team was very efficient. The pergola has really elevated our outdoor living space, and we love spending time under it. Highly recommended to anyone looking for a premium pergola!"

David Kim

"Kustom Pergolas exceeded all expectations with their aluminium pergola! The quality is outstanding, and it fits perfectly with our outdoor aesthetic. It was incredibly easy to maintain, and we love how well it handles our sunny Australian weather. The team was professional, and the installation was done quickly and without any fuss. I wouldn’t hesitate to recommend them to my friends and family. Five stars!"

Emily Thompson

"Absolutely love our new aluminium pergola from Kustom Pergolas! It’s a great blend of functionality and style, providing much-needed shade in our backyard while enhancing the overall look of the space. The quality of the materials is top-notch, and the customer service was fantastic. We were kept updated throughout the entire process, and the installation was seamless. I highly recommend Kustom Pergolas to anyone in the market for a high-quality pergola!"

Marco Bianchi