Frequently Asked Questions

An aluminium pergola from Kustom Pergolas is a stylish, durable outdoor structure designed to provide shade and shelter while enhancing your outdoor space. Made from high-quality, rust-resistant aluminium, our pergolas are built to withstand the elements while offering a sleek, modern look. Whether you're looking for protection from the sun or a space to entertain, our aluminium pergolas offer the perfect solution.

At Kustom Pergolas, we offer more than just high-quality aluminium pergolas—we provide custom solutions tailored to your specific needs. Our pergolas are designed to handle heavier loads and endure stronger winds compared to many other products on the market. We build our posts with a robust size range from 120mm to 150mm for added strength and stability. Additionally, our structures are taller than the competition, ensuring ample headroom and a more open, airy space.We take pride in our exceptional customer service, ensuring a seamless experience from start to finish. Whether you’re choosing from our standard designs or customizing your pergola’s size and features, our team is here to guide you every step of the way, ensuring your outdoor space is exactly how you envision it.

Aluminium is the ideal material for pergolas because it is lightweight, rust-resistant, and extremely low maintenance. Unlike timber, aluminium doesn’t warp, rot, or fade, which makes it perfect for the unpredictable Australian climate. It’s also more durable than steel and has a clean, modern aesthetic that works seamlessly in any outdoor space. With Kustom Pergolas, you’re investing in a pergola that will last for years to come.

Our aluminium pergolas are built to last for decades! With proper care, they can easily last 20 to 30 years or even longer. The rust-resistant and weatherproof nature of aluminium ensures that your pergola will remain strong and beautiful, even in harsh weather conditions.

Absolutely! At Kustom Pergolas, we pride ourselves on offering a range of customization options. From custom colours to different roof designs (fixed or adjustable), we allow you to design your pergola to suit your style and needs. You can also add lighting, ceiling fans, privacy screens, outdoor heating, and much more. Let us help you create the perfect outdoor living space!

In most cases, you do not need planning permission for an aluminium pergola. However, regulations can vary depending on your location, the size of the pergola, and its proximity to property boundaries. We recommend checking with your local council to confirm whether you need approval before installation. Kustom Pergolas can guide you through the process if necessary.

Absolutly! While our pergolas are designed to be DIY-friendly, we recommend professional installation for the best results. Installing a pergola requires precision, especially when it comes to ensuring the structure is secure and level. Our expert installation team at Kustom Pergolas is here to handle everything for you, ensuring a hassle-free experience. 7. Are aluminium pergolas weatherproof? 8. How do I maintain my aluminium pergola? 9. How much does an aluminium pergola cost? 10. Is an aluminium pergola safe in windy conditions? 11. Do aluminium pergolas come with a warranty?Become a Member!Become a member today with Kustom Pergolas for the latest news along with discounts or exclusive offers.SubscribeScroll To TopAbout UsTerms of ServicePrivacy PolicyRefund PolicyShipping PolicyFAQContact Us© 2025 My Store | Powered by Shopify

Yes! Our aluminium pergolas are specifically designed to withstand the Australian weather, including intense sun, rain, and wind. The aluminium frames are rust-resistant, and the durable finishes prevent fading. Rest assured that your pergola will continue to look great and perform well, no matter the weather.

Aluminium pergolas are very low maintenance! Simply clean the surface with soapy water and a soft cloth to remove dirt and debris. We recommend cleaning your pergola a couple of times a year to keep it looking fresh. Avoid using harsh chemicals or abrasive tools that could damage the surface. Additionally, check for any loose bolts or parts occasionally to keep everything secure.

The cost of an aluminium pergola can vary depending on the size, design, and any additional features you select. On average, you can expect to pay anywhere from a few thousand dollars for a basic pergola to higher prices for larger, fully customized structures. Kustom Pergolas offers competitive pricing and can provide you with a free quote based on your specific requirements.

Yes, our aluminium pergolas are designed to be secure and stable, even in windy conditions. When properly installed, they are built to withstand strong winds. We also recommend retracting or removing any adjustable elements (like louvres or privacy screens) during extreme weather to protect them from potential damage.

Yes, all of our aluminium pergolas come with a comprehensive warranty. We offer a 10-year warranty on materials and workmanship and a 3-year Warranty on all motors, ensuring peace of mind and protection for your investment. For more details on our warranty, please contact our customer service team.

We currently service Australia at the moment. We offer delivery to customers in metropolitan areas and most regional parts of Australia. If you are currently residing overseas and wish to make a purchase, please reach out to us via email or social media. We will work with you to find the best possible shipping solution.